Let. 38, Št. 7 (2005)

Sonja Treven

Univerza v Mariboru, Ekonomsko-poslovna fakulteta, Razlagova 14, 2000 Maribor, Slovenija;

Matjaž Mulej

Univerza v Mariboru, Ekonomsko-poslovna fakulteta, Razlagova 14, 2000 Maribor, Slovenija;

Povzetek

Background/Purpose: In the paper the authors first define the term diversity of employees. They then turn their attention to its elements, like various types of personality, values and attitudes of employees, the family question, and demografic trends that managers should know in order to manage the diversity of the employees in their organization successfully. They also brief different manners and methods of management diversity. Authors find that successful management of diversity depends on holism, which in turn depends on systems thinking, although different versions of it support holism differently.The dialectical system approach is what authors find most suitable among various approaches, because it supports interdisciplinarity of work best of all, including work and co-operation of diverse ones. Key words: management, diversity, employees, values, attitudes, development, dialectical systems theory

Gregor Veselko

Intereuropa, Globalni logistični servis. d.d., Vojkovo nabrežje 32, 6000 Koper

Povzetek

Background/Purpose: The background of the following paper is the substantial development in the logistics field with special regard to globalization and business internationalization going on in the past few years. The purpose of the paper is explain the major effects the globalization and market activities have on supply chain management, which has become the focal concept of the logistics activity. The final goal of the paper is to make a logical conotation between the contemporaneous national and international economic issues, known also as globalization, market competition and supply chain management. The results of the paper point out the basic implication that the globalization effects strongly influence the development of supply chain management.We showed the supply chains have been recognised as a global phenomenon. They indeed represent organizations, which boundaries are somehow impossible to define. Key Words: logistics, globalization, supply chains, supply chain management, market competition

Jure Meglič

Univerza v Mariboru, Fakulteta za organizacijske vede, Kidričeva c. 55a, Kranj

Milan Pagon

Univerza v Mariboru, Fakulteta za organizacijske vede, Kidričeva c. 55a, Kranj, Univerza v Mariboru, Fakulteta za policijsko varnostne vede, Kotnikova 8, Ljubljana

Tomaž Kern

Univerza v Mariboru, Fakulteta za organizacijske vede, Kidričeva c. 55a, Kranj

Povzetek

Background/Purpose: The main problem we are facing nowadays is how a company should allocate human resources in the product development process caused by constantly changing consumer’s demands. We suppose that the most important influence on business goals performance in the product development process is the degree of accordance between the human resource’s competencies and the demands of the process activities.We would like to contribute the cognition, according to the results of the research, in what way human resources could become one of the strategic resources in a company and how could they assure a long-term competitiveness with the successful development of new products. In the next article, we will try to confirm our supposed hypothesis. Key words: product development process, business strategies, human resources, competencies, allocation, polyvalence

Igor Trontel

Hermanci 44, 2275 Miklavž pri Ormožu, Slovenija

Povzetek

Background/Purpose: This article represents the early estimative model of key factors in software development. Summaries of research key factors and contemporary methods for key factors evaluation are presented. Estimation software size sample introduces that some key factors can be quite accurately estimated rather early with minimal added effort.We can predict goals (quality, time, costs and functionalities) with a high degree of certainty, by using anticipated information and we can influence on key factors before the difference between actual and wanted status emerges.With the correct and well-timed use of contemporary methods, the degree of success of software projects can be improved. Key words: SW-Quality, models, Cosmic FFP, SW-CMM, estimation resources of SW project.

Vinko Gorenak

Ministrstvo za notranje zadeve, Štefanova 2, 1000 Ljubljana, vinko.gorenakŽgov.si

Mateja Prijatelj

Zabukovje 34a, 8233 Mirna

Povzetek

Background/Purpose: In the theoretical part of the paper authors talk about police organizations, goals of police organizations, success of police organizations, and public opinion of police work as a criteria of police effectives. In the empirical part of the paper authors studied opinions and evaluations towards the work of police officers in the area of Krško police district and Novo Mesto police district by 128 residents. More specifically they have studied how residents evaluate cooperation with police, how they evaluate their work and their interpersonal competences. Authors determine that citizens evaluate with the highest grade (3,18) interpersonal competents of police officers, they evaluate fairly good (3,14) police officers work, but they are a little less satisfied with police officers procedures (2,98) and with cooperation with police officers (2,80). Key words: police, effectiveness, public, community policing.

Helena Nemec Rudež

Univerza na Primorskem, TURISTICA – Visoka šola za turizem, Senčna pot 10, 6320 Portorož, Slovenija,

Povzetek

Background/Purpose: The model of measurement of intangible assets for the needs of tourism education is given in the paper. Its introduction is important for decision making and competitive advantage in tourism schools.The model is designed to measure intangible assets on three areas: (1) the conditions for intangible assets success for tourism education needs, (2) the development of intangible assets for tourism education needs and (3) the effects of intangible assets in tourism education, reflected in satisfaction of users of education service. Key words: education, intangible assets, tourism

Samo Pavlin

Univerza v Ljubljani, Fakulteta za družbene vede, Center za proučevanje organizacij in človeških virov, Kardeljeva ploščad 1, 1000 Ljubljana, Slovenijapavlin@fdv.uni-lj.sipavlin@fdv.uni-lj.si

Povzetek

Background/Purpose: This paper discusses the dilemma, whether it is meaningful to consider the knowledge management (KM) as a distinct (an independent) research domain or even as an autonomous academic discipline. The arguments are based primarily on the presentation of the domain and its links with the related disciplines, which gives the reader the opportunity to shape his own view on this issue. At the same time the clarification of this dilemma is required to direct and place further research and contributions to KM. In the introduction we present as a broader context the characteristics of the contemporary society of knowledge and two related theories, the New Growth Theory and the Resource Based Theory of the Firm. In the continuation we establish that that the KM can be found as an independent subject of study and even as an independent field of study. Based on these insights we define KM and we limit the domain of its study.We pay a special attention to the Noaka’s theory of the Organisational knowledge creation as tow essential theoretic foundations. We establish the critical distance towards the KM as an autonomous academic discipline by means of Argyris theory of reasoning and rationalization. Key Words: Knowledge Management, Organisational Learning, Theory of Organisational Knowledge Creation.

Jože Zupančič