Uporaba sodobnih konceptov upravljanja v poljskih podjetjih – analiza rezultatov raziskave
Marek Lisiński, Włodzimierz Sroka, Paweł Brzeziński, Adam Jabłoński
Ali razvoj alternativnih energetskih tehnologij omogoča nove oblike sodelovanja?
Ante Galich, Lutz Marz
Opustitev certificiranja sistema vodenja: potencialni zgodnji opozorilni signal?
Milena Alič
Asimetrični in nelinearni vpliv uspešnosti na ravni atributov na splošno zadovoljstvo strank v kontekstu servisiranja avtomobilov štirih evropskih avtomobilskih znamk v Sloveniji
Slavko Ažman, Boštjan Gomišček
Uporaba informacijske in komunikacijske tehnologije v mikro podjetjih v zadnjem desetletju
Anja Žnidaršič, Borut Werber
Dodatek
Povezanost med velikostjo podjetja in merljivimi atributi zaposlitvenega oglasa
Mojca Gaber, Miha Marič, Marko Ferjan
Vpliv neželenega vedenja na delovnem mestu na absentizem
Peter Dular, Mirko Markič
Raziskava onesnaženosti odpadnih voda v slovenski tekstilni industriji in ekonomska upravičenost učinkovitega čiščenja
Darko Drev, Aleksandra Krivograd Klemenčič, Jože Panjan, Boris Kompare
Uporaba sodobnih konceptov upravljanja v poljskih podjetjih – analiza rezultatov raziskave
Marek Lisiński
Academy of Business in Dąbrowa Górnicza, Department of Management, ul. Cieplaka 1c, 41-300 Dąbrowa Górnicza Poland
Włodzimierz Sroka
Academy of Business in Dąbrowa Górnicza, Department of Management, ul. Cieplaka 1c, 41-300 Dąbrowa Górnicza Poland
Paweł Brzeziński
Academy of Business in Dąbrowa Górnicza, Department of Management, ul. Cieplaka 1c, 41-300 Dąbrowa Górnicza Poland
Adam Jabłoński
Academy of Business in Dąbrowa Górnicza, Department of Management, ul. Cieplaka 1c, 41-300 Dąbrowa Górnicza Poland
Povzetek
Background/Purpose: Our article presents the results of research on the use of modern management concepts in companies from the so-called traditional sectors of the economy in Lesser Poland and Silesia Voivodeships. The study group consists of 125 companies operating in metallurgy- and steel-related sectors such as machinery, coke, mining and energy. Studies have confirmed that the companies surveyed utilise modern management concepts in their activities, although such utilisation is highly diverse (only one company pointed out that it does not utilise any such concepts). The most popular management concepts are controlling and outsourcing. In contrast, Balanced Scorecard and Business Process Reengineering belong to the group of rarely used strategies.
Ali razvoj alternativnih energetskih tehnologij omogoča nove oblike sodelovanja?
Ante Galich
Université du Luxembourg, Faculty of Languages and Literature, Humanities, Arts and Education, Route de Diekirch (B.P.2), L-7201 Walferdange, Luxembourg
Lutz Marz
Social Science Research Center Berlin, Reichpietschufer 50, 10785 Berlin, Germany
Povzetek
Background/Purpose: The article at hand illustrates how new types of coopetition emerge in the transformation of large technical systems. It builds on the latest literature on coopetition and highlights diverse institutional arrangements for coopetition, their effects on the actual innovation and the potential benefits for the firms involved. In contrast to many incremental innovations, the transformation of large technical systems requires the cooperation of many diverse actors as various resources are needed. This does not only open up the opportunity of new private-private or public-private cooperations but also brings about various new forms of commonly performed practices.
Opustitev certificiranja sistema vodenja: potencialni zgodnji opozorilni signal?
Milena Alič
Mercator, d.d., Slovenčeva 25, 1000 Ljubljana, Slovenia
Povzetek
Background/Purpose: The paper presents the dynamics in number of top management system certificates (ISO 9001, ISO 14001) focusing on the situation in Slovenia in the last two years when a significant increase of cancelled certificates was noticeable. We studied this phenomenon in order to find out its reasons and effects on the performance of the organizations. Some recognized relations between quality management systems and company performance from literature review were used for setting hypotheses which were analytically proved. We assumed that quitting management system certificates was related to decrease in business performance. Empirical part of our research was based on the data of Slovenian certification bodies and on published annual financial reports of Slovenian organizations. In the survey some characteristics and performance of the organizations which gave up certification were analysed. We came to interesting findings that cancelling certificates was related to decrease in business performance and often even to closing of organizations. The downsizing of the business was increasing through the time. So, 2 years after cancelling certificates only 8% of the organizations still present growth in their income and revenue, besides almost 40% of them quit or would have to quit their business. It was also found out that the business performance after cancellation of the certificates was related to the business performance before it and to the reason for cancellation as well. Two years after cancellation there was a 3-times higher proportion of failed organizations (= 45% of previously non-profitable organizations) among the organizations that had operated at a loss before the cancellation of their certificates, compared to those previously having a profit. Among the claimed reasons for certificate cancellation organizational changes (in 35% of all the organizations losing certificates) and cancellation of certificates by certification bodies (in 41% of these organizations) were the most common ones related to the failure of these organizations.
Asimetrični in nelinearni vpliv uspešnosti na ravni atributov na splošno zadovoljstvo strank v kontekstu servisiranja avtomobilov štirih evropskih avtomobilskih znamk v Sloveniji
Slavko Ažman
Porsche Slovenija d.o.o., Bravničarjeva cesta 5, Ljubljana, Slovenija
Boštjan Gomišček
University of Maribor, Faculty of Organizational Sciences, Kidričeva 55a, Kranj, Slovenija
Povzetek
Background/Purpose: The paper examines the nonlinearity and asymmetry between the satisfaction with individual attributes of the service and overall satisfaction in the context of passenger car servicing in Slovenia. The data set that was analysed was acquired from a regular survey on customer satisfaction with vehicle repair and maintenance services of four European automotive brands in Slovenia, carried out in 2005 and 2006 through 12,941 computer-assisted telephone interviews. Specifically, this study utilizes regression analysis in order to test the asymmetry and nonlinearity of the link between the attribute-level performance and overall satisfaction. The results show that the influence of dissatisfaction is different from the influence of satisfaction, and that the influence of satisfaction on overall satisfaction is greater than the influence of dissatisfaction. The results also show that nonlinearity is applicable to certain attributes of vehicle servicing, but not to all. We can sum up that precise knowledge of the correlation between the attribute-level performance of vehicle servicing and overall service satisfaction is important. Results show that caution must be employed in the evaluation of the importance of individual attributes on overall satisfaction, since the importance can change depending on the level of satisfaction. It appears that focusing on improving satisfaction is more important than focusing on lessening dissatisfaction. Results also show that the improvement of attribute-level performance offers diminishing returns; therefore, selective investment in activities for increasing customer satisfaction is sensible if satisfaction levels are already relatively high.
Uporaba informacijske in komunikacijske tehnologije v mikro podjetjih v zadnjem desetletju
Anja Žnidaršič
University of Maribor, Faculty of Organizational Sciences, Kidričeva c. 55a, 4000 Kranj, Slovenia
Borut Werber
University of Maribor, Faculty of Organizational Sciences, Kidričeva c. 55a, 4000 Kranj, Slovenia
Povzetek
Background/Purpose: The paper presents the comparison of Information and Communication Technology (ICT) usage in Slovenian micro enterprises, using data derived from two studies carried out in years 1999 and 2009. Data for the studies were collected via structured interviews with owners or top managers of micro enterprises. We compared hardware and software equipment, business properties, characteristics of the interviewees and their impact on the successful use of ICT. The results show considerable changes in the ICT equipment, but that does not reflect in a better use of software compared to a decade ago. Key factors of successful use of ICT remain the same. The investment in ICT depends on owners’ decisions and the most important factors are the owners’ formal education and their skills and knowledge in ICT field. It was indicated that in recent years the investment of education in ICT field for both groups, owners and employees, was considerable lowered.
Povezava med velikostjo podjetja in vidnimi atributi zaposlitvenih oglasov
Mojca Gaber
Sora 55, 1215 Medvode
Miha Marič
Univerza v Mariboru, Fakulteta za organizacijske vede, Kidričeva cesta 55a, SI-4000 Kranj, Slovenija
Marko Ferjan
Univerza v Mariboru, Fakulteta za organizacijske vede, Kidričeva cesta 55a, SI-4000 Kranj, Slovenija
Povzetek
Background/Purpose: We explore the relationship between the company’s size and measurable attributes of an employment ad. We were interested in which attributes were most affected by the size of a company and what the relationship between these attributes is. Company size was measured by the number of employees of a company. Attributes, which we used in our study, are: size, color, and price of an employment ad, the number of repetitions and number of applications per job ad. Through our research we also determined the medium which most companies used to publish job advertisements. In the paper, we present the theoretical framework, research results and proposals for further development.
Vpliv neželenega vedenja na delovnem mestu na absentizem
Peter Dular
Acroni d.o.o., Cesta Borisa Kidriča 44, 4270 Jesenice, Slovenija
Mirko Markič
Univerza na Primorskem, Fakulteta za management, Cankarjeva 5, p.p. 345, 6104 Koper, Slovenija
Povzetek
Background/Purpose:
The purpose of this survey is to understand and enlighten the perception of unwanted behaviour in the workplace and to research its connection to absenteeism. A questionnaire was composed and a quantitative research of present of unwanted behaviour in organizations and managers perceptions of unwanted behaviour was carried out. Data were collected from managers at two steel industry companies in Slovenia. The findings of the research show that absenteeism in chosen companies is influenced by: the fear of discovery, the contentment with ones immediate superior, the fear of punishment and that the punishment for badly performed work. According the findings of this survey we can conclude: the organizational reasons have important influence on absenteeism and that managers can influence on the absenteeism.
Raziskava onesnaženosti odpadnih voda v slovenski tekstilni industriji in ekonomska upravičenost učinkovitega čiščenja
Darko Drev
Inštitut za vode Republike Slovenije, Hajdrihova 28c, 1000 Ljubljana; Univerza v Ljubljani, Fakulteta za gradbeništvo in geodezijo, Inštitut za zdravstveno hidrotehniko, Hajdrihova 28, 1000 Ljubljana
Aleksandra Krivograd Klemenčič
Univerza v Ljubljani, Fakulteta za gradbeništvo in geodezijo, Inštitut za zdravstveno hidrotehniko, Hajdrihova 28, 1000 Ljubljana; Univerza v Ljubljani, Zdravstvena fakulteta, Oddelek za sanitarno inženirstvo, Zdravstvena pot 5, 1000 Ljubljana
Jože Panjan
Univerza v Ljubljani, Fakulteta za gradbeništvo in geodezijo, Inštitut za zdravstveno hidrotehniko, Hajdrihova 28, 1000 Ljubljana
Boris Kompare
Univerza v Ljubljani, Fakulteta za gradbeništvo in geodezijo, Inštitut za zdravstveno hidrotehniko, Hajdrihova 28, 1000 Ljubljana
Povzetek
Background/Purpose: Wastewaters from textile industry are generally highly loaded. Their load can be determined by engineering standards, standards of best available technologies and annual operational monitoring. Investigation presented covers all textile factories in Slovenia obligated by the Directive 96/61/ES on integrated pollution prevention and pollution control; two textile factories in Slovenia were studied in details. In the majority of discussed textile factories significantly higher pollution emissions that would be expected on the basis of engineering and Best Available Techniques (BAT) standards were found. The reason is outdated technological equipment which departs significantly from BAT standards. As the textile factories in Slovenia are mostly connected to public sewer networks which are terminated by central treatment facility, economic viability of installing treatment plants for efficient wastewater pre-treatment is questionable. It is mandatory to achieve the required criteria for discharge into public sewers. More efficient treatment is justified only when it is cost efficient. Economic viability is assessed in terms of costs, which consist of expenses for fresh water supply, environmental taxes, charges for wastewater collection and wastewater treatment and expenses of effective treatment within the factories.
