Organisation of Working Processes and Satisfaction of Employees in the Electricity Distribution Enterprise

Abstract

Organisation of working processes and satisfaction of employees are important factors of enterprise fficiency. This paper presents the in-depth survey results between the employees in the enterprise about opinions on organisation of working processes on relations and satisfaction of the employees. They are related to good relations between the employees and working conditions for employees. Less satisfactory are found organisation of informing of employees, level of wages and opportunities for promotion. The employees spare the remuneration according to the achievementsin the market environment. The multivariate factor analysis indicates that for the employees are important factors of motivation and trust, image and cooperation between the employees as well as the leadership and managerial abilities for successful business operation and for social security of employees. Deficient is investment into the human capital to improve abilities of employees for programming and organisation of methods and working operations as well as for improvements of working climate and incentives for introduction of new ways of motivation and management of business conduction.