Model for Measurement of Performance in Public Sector

Authors

  • Petra Gamberger Institut za projektni management in informacijsko tehnologijo d.o.o., Kotnikova 30, 1000 Ljubljana
  • Peter Fajfar Ministrstvo za javno upravo, Tržaška 21, 1000 Ljubljana
  • Mitja Kožman Institut za projektni management in informacijsko tehnologijo d.o.o., Kotnikova 30, 1000 Ljubljana

Abstract

The article presents a design for the efficiency measurement model for strategic goals realization in the Public Administration. The base for this design is based on ministry's strategic goals. A procedure for drafting a model is determined, which includes the development of the strategic goal to regional goals, determination of indicators and measures for regional goals, in sense of monitoring planned and actual state. The model includes the determination of criteria for regional goals realization. The next step is the aggregation of measured results with the purpose to determine the realization of the regional goal. Rules have been determined to achieve efficiency of the strategic goal. The model designed is based on a case study for one of the ministry's strategic goal. Key words: measuring effectiveness, strategic goals, management by goals, public administration

Published

2005-12-20

Issue

Section

Research Papers