Working Conditions in the Hotel Industry

Abstract

This article refutes the statement that the hotel industry as seen from the financial and working conditions standpoints does not favour the workers due to the mental and physical strains caused by the work and the relatively low salaries. As every activity also the hotel industry has its specific working conditions, which can be divided into physical and psychologically sociological ones. Among these, there are some that have negative effects on a person’s health and his or her well being, all however to a certain extent.The salaries in the hotel industry are lower than in some comparable service activities, e.g. commercial activity or transport, storage and communications. One of the main reasons for this is the low productivity. The official data on the salaries tend to be misleading.What the official statistical reports lack is the inclusion of all the earnings of the hotel industry employees, like tips and casual cash-in-hand. One of the best solutions for the improvement of these conditions is the implementation of the flexible work and employments forms, at the same time however, taking into consideration the principles of the labour market. Key words: hotel industry, hotel industry employees, working conditions, labour costs, salaries, productivity