Editorial Authors Su Mi Dahlgaard-Park Institute of Service Management, Lund University Jens J. Dahlgaard Division of Quality Technology and Management, Linköoping University Boštjan Gomišček Faculty of Organizational Sciences, University of Maribor Downloads PDF (Angleško) (Slovenščina) PDF Published 2014-08-01 Issue Vol.47, No 3 (2014) Section Editorial